Flair Airlines cancellation policy is a mixed bag of flexibility and strictness. Unless you purchased the “Flex” add-on or fall under specific exceptions, you can kiss your hard-earned cash goodbye if you need to cancel. That’s right, all reservations are generally non-refundable.
Non-refundable:
- All reservations except those with the ‘Flex’ add-on or under specific exceptions.
- This means you won’t get your money back if you cancel, regardless of the reason.
Exceptions:
- Within 24 hours of booking for Canada-USA & international flights: You’ll get a full refund minus a $0 cancellation fee.
- Flair cancellation: If Flair cancels your flight for reasons outside their control (e.g., weather), you can choose between a full refund or rebooking on a similar flight.
- Passenger Protection Regulations: If Flair cancels your flight within 14 days of departure for reasons within their control (not safety-related), you may be eligible for minimum compensation of $125 CAD.
‘Flex’ add-on:
- This add-on allows you to cancel your reservation for any reason and receive a travel credit, minus the cancellation fee, valid for 24 months.
- The cancellation fee depends on the fare type and route.